The power, peril and potential of networks
The report describes 5 promising trends for citizen-centered social action:
- Listening to and consulting the crowds: Actively listening to online conversations and openly asking for advice.
- Designing for serendipity: Creating environments, in person and online, where helpful connections can form.
- Bridging differences: Deliberately connecting people with different perspectives.
- Catalyzing mutual support: Helping people directly help each other.
- Providing handrails for collective action: Giving enough direction for individuals to take effective and coordinated action.
And their conclusions:
“neighbors are banding together and making a difference in their neighborhoods as the public infrastructure deteriorates … making progress on complex social problems will require the participation of many citizens and perspectives. There will be more connectivity, transparency and decentralization. And people will continue to network for both social purposes and self-interest. ”
Hard to dispute.